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Mighty Auto Parts is a USA-based automobile parts dealer with 100+ local distributors and 12,000 partnering repair facilities across the globe. Procuring top-of-the-line automobile parts from OEMs (Original Equipment Manufacturers) Mighty Auto Parts helps in connecting manufacturers to professional technicians globally.
Innopl’s iOS app development team created an app for service engineers to digitally store customer information and retrieve records easily.
Having the necessity to store every single car automotive details of vehicles, the app was given enough provisions for the same.
Once technicians are done with updating entire details of a car, the condition of each part is analyzed and updated. To make this part easier, technicians are provided with a 3D image of car parts so that they can tap the part and enter their feedback.
To provide a solution for identifying an already serviced car, scanners were chosen for rescue. A scanner does the job of scanning a barcode in a vehicle which reveals the unique VIN number allocated to it which returns the entire service history information associated with the car.
The best way to simplify a process is to automate it. We did the same with billing part. Service engineers need not work on billing instead all they have to do is feed the servicing details done and the app generates the bill.
For instance, if a spare part has been changed, the service engineer will have to update the name of it and the app does the calculation. While billing a new customer, technicians can create a new user account using the app.
Bills generated through the app are integrated to the accounts department which takes care of procurements. The transparency helps accounts department to take proactive purchase decisions.
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