Case Study: Skylar Security

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Client’s Profile

A leading security service agency based in Georgia, Atlanta. A first-of-its-kind minority female security service agency, they had a strong client base across the State. Despite being in a highly competitive field they’d carved a niche for themselves as a non-traditional security services provider who were exceptionally adept at guard teaming and mobilization of guards at quick notice.

The company prides itself in having a strong client portfolio that includes tier-1 companies, high rise condos and business properties.

The Major Bottlenecks The Client Faced:

  • As a fast growing company they were finding it difficult to coordinate with security guards, unify workflows, and schedule tasks.
  • They were in need of a mobile app that would help them schedule work and communicate with employees.
  • The lack of a system to streamline security operations resulted in haywire schedules and unanswered client requests.
  • As there was a sharp increase in the number of employees, it became difficult to mobilize guards quickly.
  • The company had to face the pressure of being outcompeted by its rivals.
  • Though the founders knew that the solution lay in technology they did not have the resources and technology to take the next steps.

How We Solved The Client’s Problem

An innovative Flutter app to manage schedules

The client knew that they needed an application to deal with the chaos. But weren’t sure where to start. Innoppl, after several rounds of discussion with the client developed a mobile application that offers big-picture insights into work schedules and productivity data.

Customizable performance measures that gave our clients the flexibility to set metrics based on their productivity goals.

User based access was provided so only authorized users could view employee details. We ensured that the dashboard offered valuable productivity data at a single glance.

A secure internal communication option was provided so the founders, guard teams and clients could communicate quickly through a single communication channel. This ensured quickness and transparency.

A work scheduling feature was added that helped in scheduling shifts seamlessly. It gave a birds eye view of attendance reports.

The app offered the functionality of adding multiple schedules for a single employee. This offered more flexibility in allocating work.

Impact On Client’s Business

  • After implementing Innoppl’s work scheduling and performance management app the security agency saw an 80% increase in productivity
  • They were able to easily schedule and monitor workflows. This resulted in a 60% improvement in overall employee performance.
  • The security agency was able to sign up new clients as the guard work allocation process became a lot more transparent and structured.
  • It became easier to reward high-performing employees.
Impact On Client’s Business

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